Product Safety Recall Notice:
#611 Reedy Quasar Pro Charger
Due
to a potential safety concern, there is a voluntary recall of the
Reedy #611 Quasar Pro Charger.
Two problems, a defective fuse and a program error, make the charger unsafe to use, particularly with high capacity NiMH cells. On rare occasions, an internal component failure, or an external electrostatic discharge event ("Carpet sparks"), can cause the charger to overcharge these battery packs. This can result in leakage, overheating, or even explosive separation of cells in the pack.
This recall applies to all #611 Quasar Pro Chargers manufactured up to March 1, 2004. They can be identified by any of the following:
1) Display shows "QUASAR PRO
VERSION 1.0" when first turned on.
2) No barcode label on the underside of the charger.
3) A barcode label on the underside with the numbers "611" or
"611A".
If you have this charger, you must discontinue its use immediately, and contact Associated Electrics, Inc., to arrange for corrective service at no charge to you.
Corrections for the problem have been developed and tested. New Quasar Pro chargers, and chargers that have been corrected, are designated #611B, and display "Version 2.1" when turned on.
Differences Between Recall and Repair Policies Clarified
We have been updating the Reedy #611 Quasar Pro chargers sent in over the
past year through the recall policy. Unfortunately, customers are sending
their chargers in for repair outside the 90-day warranty under the recall
policy (expecting a free repair and gift). In some cases the charger has
already been updated, and the customer should have sent the charger to us
under the repair policy
With this situation in mind, we must clarify the difference between repair
and recall.
If the Reedy Quasar charger is sent to Associated for update and it has
never been updated it will be updated at no charge and returned to the
customer per the recall agreement. At that point a 90-day warranty period
begins from the date the charger was updated by our repair department.
If something happens to the charger during this 90-day period we will repair
and return it to the customer at no charge.
If the 90-day warranty period has expired, we will use the existing repair
policy and charge accordingly.
Click below for
the recall form you need to send in with your charger.
PDF form
HTML form
(use this version if PDF doesn't work for you)
Associated
Electrics, Inc.
26021 Commercentre Dr.
Lake Forest, CA 92630-8853
In cooperation
with the U. S. Consumer Products Safety Commission
Effective June 9, 2005