Website Frequently Asked QuestionsHow do I get high-resolution photos of your products?
For high-resolution images of our parts, vehicle, and logos, just click here.
How do I find an instruction manual for my part?
If you need a manual or other document for your vehicle, click on the Manuals link at left.
If you need a manual or instructions for a spare part, such as an engine, then navigate to that part's detail page and scroll down to the Manuals/Documents section for the link.
If you need a manual or instructions for a discontinued spare part, then under Support, click on the Discontinued Item Downloads link at left.
Where are your iPhone and Android apps?
See Parts & Accessories > iPhone/Android Apps and Digital Downloads links.
Where are your eBooks for iPhone, Android, Kindle, B&N Nook, laptop and desktop devices?
See Parts & Accessories > Digital Downloads link.
Can I download an Excel file of the product listings?
Yes you can. Here are the steps:
a. Go to teamassociated.com and click on the brand tab the product belongs under.
b. Click on Parts & Accessories.
c. Look in the left column under Excel Data Exports. You have several choices. The most comprehensive listing is the "All Products W/All Vehicle Mapping" link. This lists every current product and indicates every vehicle, current and discontinued, it belongs to.
How can I look up a part?
Here are the three easiest ways to find products:
1. If you know what vehicle it belongs to, then under teamassociated.com click on Cars & Trucks, then click on the vehicle name. (If it's a discontinued model, click on Discontinued Models at left, then on the vehicle name). Click on the Parts & Accessories tab for that model to locate your part.
2. If you know the brand of the part, then at teamassociated.com click on the tab for the brand name at top. Then click on a category directly under the tab that the part belongs under, such as Parts & Accessories. Drill down further by navigating the categories at left, or type in the part name or number in the search box that says Search Parts.
3. If you only know a part number or name, then simply type it into the Search box at the upper right corner of the site.
How much information is on your website?
In addition to providing you with a better experience when using our website, we have placed some great content. As of November 2010 we have:
* 800+ PDFs of manuals, parts lists, exploded drawings, setups, and other information
* 90+ wallpapers
* 400+ News articles
* 500+ dealers and tracks listed
* 3000+ product detail pages
* 3000+ product pages in our online store
Do you have a mailing list?
Yes. It's called the Team Associated Insider's Newsletter, and it is sent by email on Fridays. It features announcements, new product news, and race news. You can subscribe by clicking on the Insider's Newsletter link at bottom.
I think email's so old school. Is there another way to get Team Associated news?
Yes, you can visit our Twitter feed, or Google+, Pinterest, Instragram, Tumblr, or Facebook accounts for our news.
I can't find setup sheets or manuals for my old model. What happened to them?
When you click on the Setup Sheets or Manuals links, the listing shows the current kits and RTRs we carry. To view the listing for discontinued kits and RTRs, simply click on the Discontinued Models link in the left column. Alternately, you can click on Cars & Trucks at top, click on Discontinued Models in the left column, click on your model name, then click on the Manuals/Setups tab.
I have a problem reading some PDFs. What can I do?
You might make sure you have the latest update of the Adobe Reader. Download it from here: Adobe.com
I clicked on a link on the site and a "Page Not Found" message came up. What happened?
As much as we searched for bad links, we missed some. Please let us know what you clicked on, as well as the URL of the page that has the link, and we'll fix it ASAP. Go to Support > Contact Us, and use the Webmaster link. Give us the URL of the page you are on and the link you are clicking on.
What browsers and operating systems are compatible with your website?
Our site has been designed to the XHTML 1.0 standard, and also to be downwardly compatible with HTML 4.01 and HTML 3.2, and to accommodate quirks and deviations from those standards in browsers which are in common use. As a result, we are compatible with almost all browsers in current use, including Microsoft Internet Explorer, Firefox, Chrome, and Opera, and on each of the three major groups of OS platforms: Microsoft Windows, Apple Mac OS, and Linux.
For some pages, yes, such as viewing our videos and News headlines. Most pages are not affected with JS disabled.
Do cookies need to be enabled?
Yes. The server on which our site runs uses a temporary cookie in order to track your session from page to page. But this mode may result in loss of the session context if you navigate away from our site. The online store also tracks your sessions when you sign in.
Revised July 1, 2014